Customer Journey
Diagnostic Check
Map your paths, identify leaks, and verify your global footprint with our ultra-minimal diagnostic skeleton.
Navigation Friction
We identify structural gaps that cause users to abandon the journey before contacting you.
Asset Audit
Evaluation of current messaging and call-to-actions to ensure they align with user intent.
Trust Diagnosis
Audit of social proof, brand consistency, and security markers that build or break local trust.
Form Efficiency
Data-driven check of contact forms and inquiry paths to minimize dropout rates.
Starter
Essential Check
£149 one-off
- Website baseline audit
- Google Profile verification
- Single-path inquiry test
Growth
Full Diagnostic
£349 one-off
- Full UX/Conversion audit
- SEO & Local rank check
- Ads readiness health-check
- Actionable growth roadmap
Commercial
Digital Strategy
Custom Pricing
- Multi-channel infrastructure
- Custom lead-gen workflows
- Ongoing performance audit
01
Asset & Journey Audit
A detailed review of your current digital assets, identifying technical friction points and journey gaps.
02
Technical Mapping
We plot the ideal path from first discovery to final conversion, aligning every touchpoint with your business goals.
03
Check Finalization
Delivery of your data-backed check results and a clear, functional checklist for implementation.
Frequently Asked Questions
How long does the Customer Journey Check take?
The diagnostic typically takes 3-5 business days from intake to final report delivery.
Do I need technical skills to understand the report?
No. We provide clear, plain-English guidance and practical steps anyone can follow.
What platforms do you diagnose?
Websites (Wix, Shopify, etc.), Google Business Profiles, Meta Ads, and direct inquiry flows.
What happens after the check?
You receive your action plan. You can implement it yourself or discuss Digia Booster implementation routes.
Is this a full marketing audit?
It is a focused journey check—identifying the exact points where you lose potential customers.
Global Footprint Verification
Verification Hub
Every customer interaction is mapped, verified, and optimized for trust. Our system ensures your digital footprint aligns with global standards for accessibility and transparency.